Changes to Regional 9-1-1 Provider Means Changes Needed for Alarm Systems

Recent changes to the 9-1-1 service provider for Vegreville and Area has prompted a warning from Vegreville Emergency Services personnel for those with alarm systems in their homes and businesses ...

Fire Chief for the Town of Vegreville Phil Rowe says Strathcona 9-1-1, which is the Emergency Communications Operator for Vegreville and the Western Half of the County of Minburn, has undergone a complete system upgrade, including a new 10-digit phone number for 9-1-1 access.

Rowe says while this number change will not affect those who call 9-1-1 directly, it could impact those with ‘auto-dialer’ alarm systems.

Rowe recommends contacting your alarm service provider sooner rather than later.

Rowe says those contacting their alarm service provider should inform them that the new 10-digit phone number for Strathcona 9-1-1 is 780-449-9701.

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